Terms & Conditions

Please read these terms carefully before using our services

Last updated: January 2024

1. Acceptance of Terms

By accessing and using Loansathi's website and services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

Important: These terms constitute a legally binding agreement between you and Loansathi.

2. Services Provided

Loansathi is a financial marketplace that connects borrowers with lenders and provides comparison services for loans and insurance products. We do not directly lend money or provide insurance coverage.

Loan Services

  • Loan comparison and matching
  • Document assistance
  • Application processing

Additional Services

  • Insurance comparisons
  • Financial advisory
  • Customer support

3. User Responsibilities

As a user of our platform, you agree to:

1
Provide accurate and truthful information
2
Maintain the confidentiality of your account credentials
3
Use the service only for lawful purposes
4
Not engage in any fraudulent activities
5
Comply with all applicable laws and regulations

4. Privacy and Data Protection

We are committed to protecting your privacy and personal information. Our data collection and usage practices are detailed in our Privacy Policy. By using our services, you consent to the collection and use of your information as outlined in our Privacy Policy.

5. Fees and Charges

Loansathi's comparison services are free for users. However, we may charge processing fees for certain premium services. All applicable fees will be clearly disclosed before you proceed with any paid service.

3% Commission (Only after loan disbursal): Your loan success is our success too. If your loan is approved, we earn a 3% commission. That is why we try our 100% effort to get your loan approved fast, while you stay relaxed at home.

6. Limitation of Liability

Loansathi acts as an intermediary and is not responsible for the terms, conditions, or performance of loans or insurance products offered by third-party lenders or insurers. We do not guarantee loan approval or specific terms.

7. Intellectual Property

All content, trademarks, and intellectual property on this website are owned by Loansathi or our licensors. You may not reproduce, distribute, or create derivative works without our express written permission.

8. Termination

We reserve the right to terminate or suspend your access to our services at any time, without prior notice, for conduct that we believe violates these Terms & Conditions.

9. Changes to Terms

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting on our website. Your continued use constitutes acceptance of the modified terms.

10. Refund & Cancellation Policy

This Refund & Cancellation Policy applies to service requests, paid consultations, processing support, and other assistance-based services offered by LoanSathi through its platform.

Cancellation requests will only be considered if the request is made within 1 day of placing the order or service request. However, cancellation requests may not be entertained once our team has started the consultation, verification, documentation, matching, or application assistance process.

In case you believe that any service was incorrectly delivered, not as described, or there was an issue in the service experience, you must report the same to our customer support team within 1 day of receiving the service or service confirmation. Our team will review the complaint and take an appropriate decision based on the nature of the issue.

LoanSathi provides assistance, consultation, comparison, and documentation support services and does not guarantee loan approval, lender acceptance, or any specific financial outcome. Refund decisions, if any, shall be made only after internal review of the request and the stage of service already completed by our team.

In case any refund is approved by LoanSathi, it may take up to 45 days for the refund to be processed and credited to the original payment source.

11. Contact Information

support@loansathi.in
+91 94038 93123

Questions about our Terms?

Our legal team is here to help clarify any concerns you may have.