We're here to help resolve any concerns or complaints you may have
We follow a structured approach to address your concerns promptly
File your grievance through our online form or contact channels
Receive confirmation and tracking ID within 24 hours
Our team investigates and works toward resolution
Receive resolution within 7-15 working days
Please provide detailed information about your concern to help us assist you better (under construction, use whatsapp or expert consultant for now)
You can also reach us through these channels
+91 9403893123
Mon-Sat: 9:00 AM - 6:00 PM
support@loansathi.in
Response within 24 hours
7-15 Working Days
For complete resolution
Initial grievances are handled by our customer service team within 7 working days.
If unresolved, your case is escalated to our Grievance Officer within 15 working days.
Complex cases are reviewed by senior management for final resolution.
If you're not satisfied with our resolution, you may approach the Banking Ombudsman or relevant regulatory authorities.